About Genesys
Genesys is a cloud call center software provider that leverages AI technologies to help organizations deliver personalized customer experiences while enhancing employee engagement and productivity. Operating across various industries, including retail, financial services, government, and healthcare, Genesys was founded in 1990 by Gregory Shenkman and Alec Miloslavsky, with its headquarters in Daly City, California. The company’s vision is to create experiences grounded in empathy, fostering trust and loyalty among customers.
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Genesys Industries Management
Leadership team at Genesys Industries
Management Team
Tony Bates
Chairman and Chief Executive Officer
Brian Swartz
Chief Financial Officer
Peter Graf
Chief Strategy Officer
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